Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. This Privacy Notice describes how we collect and process your personal information.

Which Personal Data We Collect

We only collect your personal data when you use our services, provide us with information via a web form, or participate in online community discussions or otherwise interact with us.

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We also make use of data when our customers participate in online community discussions, communicate with our customer services, support and helpline or otherwise interact with us.

Rights as a Data Subject

Subject to possible restrictions under national law, as a data subject, you have the right to access, rectification, erasure, restriction of processing and data portability with regard to your personal data.

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In addition, you can withdraw your consent and object to our processing of your personal data on the basis of legitimate interests. You can also lodge a complaint with a supervisory authority.

Data Security

We protect your personal data through technical and organisational security measures to minimise risks associated with data loss, misuse, unauthorised access and unauthorised disclosure and alteration.

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To this end, we use firewalls and data encryption, for example, as well as physical access restrictions for our data centres and authorisation controls for data access.


Purpose for Data Processing

We process your personal data primarily to provide and improve our services, to provide you with a personalised user experience on this website and with exceptional customer service.

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We also aim to make available to  you, personalised advertising and marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activity.

Storage Duration and Erasure

Your personal data will be stored by us and our service providers in accordance with applicable data protection laws,

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to the extent necessary for the processing purposes set out in this User Privacy Notice.

What Choices Do I Have?

You can choose not to provide certain information. However,  you may not be able to take advantage of many of the extra benefits.

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It is your right to choose not to receive email or other communications from us.

If you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your data for that purpose.